STANDARD TERMS AND CONDITIONS OF ADVANCE PAYMENTS ORDERS
The following terms are provided as guidelines for customer convenience and do not imply any legal liability or responsibility on behalf of Purple Store.
Payment Information
For Bank Transfers:
- Account Title: Mahnoor
- Account Number: 99750108690306
- IBAN: PK04MEZN0099750108690306
For Easypaisa / JazzCash:
- Account Title: Mah Noor
- Mobile Number: 03148511237
- Payment Methods: Easypaisa / JazzCash
After making the payment, please share the payment confirmation and send us a screenshot at our email: purplestore.com1@gmail.com.
Refund Policy for Incorrect COD Orders
In case we mistakenly send you a parcel with Cash on Delivery (COD), and you had already made a payment, please contact us for a refund via our Instagram page (because mistakes happen).
Delivery Information
- Order Processing Time: Once your order is confirmed, it typically takes 4 days for delivery. However, delivery may take up to 7 to 10 days. If your order is not delivered within 10 days, feel free to contact us on Instagram or via email.
- Karachi Urgent Delivery: If you're in Karachi and want Bykea delivery, extra charges will apply for urgent delivery. To request URGENT delivery, please send an email to: purplestore.com1@gmail.com.